STEP 01
SECURE your financial institution
Reveal risks and gaps.Strengthen security.
View Step 01
For Enterprises
Ten Enterprise Solutions for financial institutions.
One practical three-step roadmap brings six solutions together to secure, digitize and automate financial institutions.
Fintech transformation roadmap
TRANSFORM your financial institution with FINTECH
A practical staged journey from institutional diagnosis and security, through connected banking, to controlled automation and data-led decisions.
- STEP 02
DIGITIZE your banking
Connect banking channels.Modernize core systems.
View Step 02 - STEP 03
AUTOMATE your processes
Automate routine work.Turn data into insight.
View Step 03
STEP 01
SECURE your financial institution
Diagnose institutional risk and root causes, then strengthen security, governance and technology administration.
STEP 01 SOLUTION
Clarity today. Performance tomorrow.
A Business Diagnostic & Advisory service that investigates risks, processes, capabilities, market position and operational performance to identify the problems, root causes, gaps and opportunities limiting growth, efficiency, compliance or customer value.
Diagnostic families
Risk & Compliance Diagnostics
Assesses exposure across governance, technology, operations, regulation, third parties, data and people.
Business & Process Diagnostics
Maps how work happens to reveal bottlenecks, duplication, weak controls and automation opportunities.
Business & Organisational Diagnostics
Examines structure, roles, capabilities, governance and the operating model behind delivery.
Market & Customer Diagnostics
Researches markets, competitors and customer experience to identify gaps, threats and opportunities.
Problem & Root-Cause Diagnostics
Defines problems, validates evidence and traces causes before solution options are recommended.
STEP 01 SOLUTION
Cybersecurity, IT governance and IT administration
Cybersecurity, IT Governance and IT Administration implementation that improves security posture and IT strategic alignment.
Implementation families
Cybersecurity
Assesses exposure, strengthens systems and prepares teams for monitoring and response.
IT Governance
Establishes frameworks, policy, risk ownership and accountable technology decision rights.
IT Administration
Administers identity, devices, collaboration, cloud resources and data controls consistently.
STEP 02
DIGITIZE your banking
Connect customer channels while modernizing the core processes and banking systems behind them.
STEP 02 SOLUTION
Connected banking across every touchpoint
Connects online banking, kiosk banking and digital wallet experiences around one customer journey.
Connected banking channels
Online Banking
Membership applications, secure access, balances, statements, payments, loans, requests, transfers and profile management.
Kiosk Banking
Over-the-counter cash and cheque services plus self-service registration, authentication, balances, payments and transfers.
Digital Wallet
Identity and KYC, cash-in and cash-out, P2P and QR payments, merchant payments, support, disputes and controls.
Extended implementationVisual Identity SystemDigital MarketingSalesCX
Explore ENGAGE 
STEP 02 SOLUTION
Core banking and business process management
Core Banking System (CBS) and Business Process Management (BPM) implementation aimed at modernizing core banking.
Connected implementation layers
Business Process Management (BPM)
Maps, improves and digitizes financial-institution workflows so responsibilities, handoffs, controls and reporting are governed as work happens.
Core Banking System (CBS)
Configures the same operational domains in one connected core record spanning customers, accounts, lending, transactions, ledger, branches, controls and reporting.
STEP 03
AUTOMATE your processes
Apply controlled automation and data science to repeatable operations, insight and informed decisions.
STEP 03 SOLUTION
AI and automation implementation
AI and Automation implementation for the repeatable operations a financial institution runs every day, with people still making the decisions.
Capability and operating domains
Customer & Member Management
Onboarding checks, record updates and routine member requests.
Deposit & Account Management
Account opening steps, maintenance tasks and status updates.
Loan Management
Application intake, document extraction and assessment support.
Transaction Processing
Processing, matching and exception triage at volume.
General Ledger & Accounting
Posting support, reconciliation assistance and close checklists.
Interest, Fees & Charges
Interest, fee and charge calculations applied automatically.
Payments & Funds Transfer
Payment instruction validation and transfer routing.
Branch & Teller Operations
Queue management and counter support for branch teams.
Security, Controls & Audit
Control checks, alerting and evidence capture.
Reporting & Regulatory Compliance
Report preparation and regulatory submission support.
STEP 03 SOLUTION
Data analytics and data science
Data Analytics and Data Science implementation that delivers insight from customer data and activity, and predicts future behaviour.
Data-science operating domains
Customer & Member Management
Segmentation, lifetime value and attrition signals by member.
Deposit & Account Management
Balance behaviour, product take-up and deposit trends.
Loan Management
Credit risk indicators, arrears prediction and portfolio health.
Transaction Processing
Volume patterns, anomaly detection and channel shift.
General Ledger & Accounting
Profitability by product, branch and channel once cost is included.
Interest, Fees & Charges
Pricing, interest and fee income analysed over time.
Payments & Funds Transfer
Payment behaviour, failure causes and settlement patterns.
Branch & Teller Operations
Branch traffic, staffing demand and service-time analysis.
Security, Controls & Audit
Fraud indicators and control effectiveness measured.
Reporting & Regulatory Compliance
Regulatory and board reporting produced from one definition set.
Complementary Enterprise Solutions
Four connected delivery pathways
Strategy, infrastructure, creative production and growth services extend the roadmap.
ENTERPRISE SOLUTION
METAMO
Strategic planning and business development
Strategic planning and business development project that helps financial institutions optimize existing revenue streams and create new ones.
ENTERPRISE SOLUTION
TECH GIANT
Computer and network systems distribution
Computer and network systems distributor that equips financial institutions with the hardware needed to run today's platforms.
ENTERPRISE SOLUTION
CRE8
Visual design and digital media production
Visual design and digital media production studio that crafts visuals communicating value and media that tell emotional stories.
ENTERPRISE SOLUTION
MEDIAL
Digital marketing, sales and CX
Digital marketing, sales and CX service that increases brand awareness, lead generation, conversion, deal closures, loyalty and advocacy.
One partner
Ten interconnected enterprise pathways.
Each stands on its own — and connects into the wider RLG delivery system. Looking for people and founder programmes? See For the People.